Shipping Policy
Thank you for shopping with Certified Island Living! Here is everything you need to know about how we ship your orders.
Digital Products
Digital products (prints, travel tools, downloads) are delivered instantly via email after purchase. No shipping required — your files are available immediately!
Physical Products
Our physical products are made to order through our print-on-demand partners. Please allow the following timeframes:
- Production time: 3-7 business days
- Shipping time (Caribbean & US): 5-10 business days
- Shipping time (International): 10-21 business days
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size. Free shipping promotions may be available — check our homepage for current offers.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. Use this to monitor your delivery status directly with the carrier.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping fees.
Lost or Damaged Orders
If your order arrives damaged or is lost in transit, please contact us within 14 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.
For any shipping questions, please visit our Contact page.